Abraham Jerusalem is temporarily closed, but we hope to reopen soon.

Meanwhile, please check out our other locations.

Accessibility Statement - Abraham Hostel Jerusalem

The Abraham Hostel Jerusalem makes every effort and invests a great deal of resources to provide customers with equitable, respectful, accessible and professional service. In accordance with the Equal Rights for Persons with Disabilities Law, 5758-1998 and the regulations enacted under it, considerable efforts and resources are invested in making the necessary accessibility adjustments so that persons with disabilities can enjoy the services offered to all
customers in an autonomous and equitable manner.

The building's accessibility arrangements

The following are the accessibility arrangements that exist at the Abraham Hostel Jerusalem
located on 67 HaNevi’im Street in Jerusalem.

Accessible parking spaces

There are parking spaces for persons with disabilities in the Mesilat Yesharim parking lot (5 parking spaces of paid parking) adjacent to the Abraham Hostel, including a parking space for a high vehicle. The parking lot is adjacent to the hostel entrance.  In addition, there are another 3 municipal parking spaces at 4 Pines Street and 17 Pines Street, 200 meters from the hostel.

Access routes

There is an accessible ramp outside the hostel offering accessible entry
directly into the hostel.

Accessible reception desk

The reception desk has a hearing loop (audio induction loop) for hostel guests with a hearing disability. At the guest’s request, the guest is given a folder to sign that is used away from the reception desk.
There is a lowered and adapted reception desk.

Main entrance

The distance from the parking to the hostel is about 50 meters. Arrangements can be made for attendants to drop passengers off at the main entrance.

The width of the entrance door is 110 cm

Public toilets for persons with disabilities

There are accessible toilets in public areas.
The toilets are located on the first floor in the lounge area.
There is a swing-up grab bar.
There is a fixed wall-mounted grab bar.
The door width is 90 cm.

Auxiliary kit (assistive listening kit) for persons with a hearing impairment

There are audio kits


There is a stair lift to help persons with disabilities in a wheelchair to
ascend the stairs at the main entrance as far as the elevator.


Elevator door width: 85 cm
The size of the elevator: 200 cm x 100 cm
The elevator buttons are prominent and include braille
There is a voice announcement system
 The door width of the other passenger elevators is 79 cm

The size of the elevator: 140 cm x 118 cm
The buttons in the passenger elevator are prominent and
include braille
There is a voice announcement system

The dining room

The dining room and the lounge in which most of the hostel activities are held are in one large space, separated only by different interior design and furnishings.
The dining room and the lounge are accessible, including smooth passage from the elevators.
The dining room has accessible furnishings, chairs and tables, adapted to people with a movement disability and these are marked accordingly.
The height of the breakfast buffet is 80 cm. Assistance can be requested from the staff.
At breakfast, there are employees present who can provide assistance at the request of a customer with a disability.
An accessible menu can be requested that is easier to read, or staff can be asked to read out the menu.
Auxiliary kits for persons with a hearing impairment are located in the areas where service is provided: at the hostel reception desk (on the
lobby floor).

Additional services

If the need arises, a guest can approach the service representatives at the booths to help fill out forms.
At the guest’s request, furniture can be shifted in the adapted guestroom.
At the guest’s request, assistance is provided in obtaining/ returning towels.
At the guest’s request, guests with a visual disability can be escorted and given assistance.

Accessible guestrooms

Note: the hostel offers a case of auxiliary kits (assistive listening kits) supplied to persons with a hearing impairment for use in the guestrooms.

Room 217, on the 2nd floor

The distance from the elevators is 20 meters.
Elevator door width: 82 cm
The width of the door to the bathroom is 80 cm.
(The door to the bathroom opens outwards)
The lighting and air-conditioner switches are at a height of 120 cm.
There is an L-shaped grab bar alongside the toilet.
There is a folding grab bar alongside the toilet.
There is a roll-in shower for a wheelchair.
There is a grab bar in the shower.

Room 317, on the 3rd floor

The distance from the elevators is 20 meters.
Elevator door width: 82 cm
The width of the door to the bathroom is 80 cm.
(The door to the bathroom opens outwards)
The lighting and air-conditioner switches are at a height of 120 cm.
There is an L-shaped grab bar alongside the toilet.
There is a folding grab bar alongside the toilet.
There is a roll-in shower for a wheelchair.
There is a grab bar in the shower.

Accessible Customer Service

Accessible service training for employees: training is conducted to acquaint employees with the issue of accessibility, to create awareness about accessibility among employees, and to equip them with practical tools to provide accessible service.
Accessible call center – the voice response has been made accessible by delivering the information in clear language without background music.

Additional ways of contacting us:
Electronic mail: [email protected]
Contact us via the Contact Us page on our website
Contact the Reservations Department via WhatsApp
Contact us by postal mail: 67 HaNevi’im Street, Jerusalem

Ways of contacting us with requests and suggestions for accessibility improvements

We are making ongoing efforts to improve the company’s accessibility as part of our commitment to provide everyone, including persons with disabilities, with the best possible service.

If you encountered an accessibility problem or fault, please notify us, and we will make every effort to find a suitable solution for you and to address the fault as soon as possible.

The contact details of the accessibility coordinator at the Abraham Hostel Jerusalem
Name: Pavel Guliak
Telephone: 02-6502200
Email: [email protected]

Certificate & Conformance Status for this webiste

This website is committed to promoting digital accessibility for people with disabilities. We are continually improving the user experience for all site visitors and applying the relevant accessibility standards. EqualWeb has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site.

Certificate & Conformance Status
This is to confirm that this site has been reviewed by software developers and remediated to meet standards set by the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at the AA level. The WCAG 2.1 AA level covers a wide range of recommendations for making Web content more accessible. WCAG 2.1 AA level guidelines include specific details on how to develop accessible Web content. This statement certifies that specific techniques were met for the Success Criterion detailed by WCAG. As a result, this website`s content has been made more accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of thereof. By implementing and adhering to these guidelines, this website`s web content has also become more usable to users in general. Using the accessibility widget is subject to the our Terms of Service which can be found at the company`s website.

Measures taken to make this website more accessible
Equalweb`s Automatic system, team of developers, designers and content accessibility experts has reviewed, remediated and tested this website by performing multi-layered accessibility testing and analysis of the new and updated accessibility measures and web content. As part of the process to make this website more accessible, adjustments were made which include JavaScript & CSS work. The process also included accessibility modifications for assistive technologies (e.g. NVDA, JAWS etc.). Below is a complete list of accessibility modifications and functionalities made.

Compatibility with browsers and assistive technology
Our mission goal is to be able to support the widest array of browsers and assistive technologies as possible.We have therefore invested efforts to support popular systems with high market share, including Chrome, Firefox, edge, Opera and Safari VoiceOver on a MAC. We have also addressed JAWS and NVDA assistive technologies for Windows and MAC.

In addition, the following modifications were made during the audit to make this website accessible:

  • Enables keyboard navigation
  • Enables smart navigation
  • Blinks Blocking
  • OCR Image description
  • Fonts – Ability to increase and
  • decrease the site font, adjust, align
  • etc`
  • Voice command the browser using your voice
  • Change color contrast based on dark background
  • Change color contrast based on a light background
  • Change the Site`s colors
  • Matching and monochrome option for color blind people
  • Change the font for readability
  • Increase the cursor and change its color to black or white
  • Increase the display to 200%
  • Highlight links on the site
  • Highlighting headers on the site
  • Display an alternative description of the images
  • Increase the content chosen by the cursor, showed in a tooltip
  • Describe words by mouse selection
  • Displays the site`s contents in a new window clearly and readable
  • Enables users to type contents using the mouse

Technical specifications
Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

These technologies are relied upon for conformance with the accessibility standards used.

Notes, Comments, and Feedback:
It is our intention to resolve any complaint to your satisfaction, however, should you have any questions about our accessibility policy, including any requests to exercise your legal rights, please contact our Compliance Officer:

Name – Pavel Guliak
Email – [email protected]
Mailing Adress: Jerusalem Abraham Hostel, 67 HaNevi’im St Davidka Square, Jerusalem, 9470211
Tel: +972 (0)2 6502200

Notes & Comments
Despite our efforts to make site browsing accessible for people with disabilities, some pages may yet be accessible, or the appropriate technological solution has not yet been found.
We continue our efforts to improve site accessibility as much as possible, with the belief and moral commitment to enable the site to be used by the general population, including people with disabilities.
To contact us, you can contact us by using the Contact us page and filling out the form. You may also reach out to us by email at [email protected]

Last update: February 14, 2022


We thank our guests for recognizing us widely and nominating us for so many local and international awards.